Position Overview:

You will assist Food & Beverage and Culinary management by working closely with the Assistant F&B Manager to supervise the daily operations of the galley and related areas, ensuring compliance with company policies, sanitation guidelines, and USPH standards.

Position Duties and Responsibilities:

• Lead by example, guided by the Carnival Vision statement, Culture Essentials, and Values
• Ensure compliance by auditing and managing all regulatory procedures and protocols, outlined in GHESS and VSP Manual Section 7 as applicable to the position and the Auxiliary Services department
• Assist the Assistant F&B Manager in ensuring operational galley efficiency and excellence during service periods is achieved, in collaboration with the Auxiliary, Culinary, Beverage Ops, and Restaurant teams
• Owns the breakdown and subsequent washdown of galleys after service
• Assist the Assistant F&B Manager in managing and conducting all applicable supply operational inventories, ensuring optimal par levels are maintained, and reporting shortages accordingly
• Monitor work schedules of the Galley Attendants, ensuring due compliance with the MLC regulations as it relates to the Auxiliary Services team
• Monitor any equipment breakdown information/request received or observed is escalated to the relevant technician on duty or Assistant F&B Manager for further processing of the work orders
• Assist the Assistant F&B Manager in investigating route cause malfunctioning of equipment by reviewing the spare parts ordered and determine the needed cost of repairs information if needed
• Demonstrate complete knowledge of all onboard food operation equipment along with specific usage, cleaning, and maintenance as required
• Ensure Galley Attendants are trained are empowered to operate and clean all galley equipment with due compliance to PH, Environmental, Safety & OH&S protocols
• Ensure USPH proficiency and preparation of the warewash areas as it relates to HESS procedures & the latest updated version of the VSP Manual Section 7
• Conduct objectively driven briefings to pass necessary updates and information as well as to allocate jobs and tasks
• Ensure punctuality and grooming standards of the Galley Attendants
• Observe Team Members to identify talent and ambition to recommend and mentor them toward the next level
• Ensure that all personnel assigned to operation are outfitted as per CCL policy and have PPE for the assigned task
• Perform other duties as directed by the Assistant F&B Manager as it applies to the position and within the scope of operations.
• Always apply hospitality standards in guest and crew areas, extending appropriate greetings to all guests and TMs at every opportunity
• Manage storage lockers to ensure optimal inventories, upkeep, and proper storage
• Chemical usage, handling, and storage: ensure compliant usage & provision as required
• Ensure that the Auxiliary Services team is clearly aware of their duties as an Able-Bodied Seaman
• Responsible for supervising compliance with regulatory and company policies and procedures related to garbage separation and disposal within the Food Operations department
• Assist the Assistant F&B Manager in ensuring compliance with current company processes and procedures related to the management of food waste, focusing on ensuring the proper separation and disposal of Processable (soft) and Non Processable (hard) food waste.
• Assist the Assistant F&B Manager in tracking and reporting food waste volumes generated (when applicable) and disposed on board. Ensure placement of appropriate bins in all waste receiving areas (warewash/galleys/hand wash sinks). Ensure all bins are appropriately tagged & filled to prescribed levels

Minimum Requirements:

• Minimum 1 year of experience in a Supervisory role within a Galley/Kitchen environment
• Previous experience as Galley Utility, Galley Attendant, or Kitchen Porter
• Positive, can-do attitude
• Fluency in conversational English
• Ability to coach and motivate others
• Follows proper hygiene practices
• Must be physically strong and able to lift a minimum of 50 lbs and sustain physically challenging work for up to 9 months at a time.
• Should have a desire to progress in their career