You should have at least 1-2 years of experience in a similar role.
Carnival Cruise Line is the most popular cruise brand in North America and operates a fleet of ships designed to foster exceptionally safe, fun, and memorable vacation experiences at an outstanding value. Our company is committed to providing a diverse and inclusive work environment. Our focus is on continuous improvement and collaboration. Our employees have a responsibility to be accountable for all actions. We consider the environment in all aspects of our business and have a responsibility to put safety and sustainability first. We live and share a positive attitude that is based on fostering an environment of inclusion, trust, a willingness to listen, openness, and integrity. Doing this helps us to achieve our ultimate goal, which is to include FUN in everything we do!
To provide a high level of customer service while answering guest queries by phone or as a lobby host and to provide administrative support to the Guest Services Manager (GSM) and Hotel Director (HD).
You should have at least 1-2 years of experience in a similar role.
Advanced level proficiency in English is required.
Customer service experience gained in a similar role is required.
You must pass a Seafarers Medical Fitness Examination.
You focus on continuous improvement and collaboration.