Trainee Supervisor Pools and Decks :: Carnival Cruise Line
Hotel - Housekeeping
Trainee Supervisor Pools and Decks
Hotel - Housekeeping
Trainee Supervisor Pools and Decks

Set sail with Carnival Cruise Line and help us bring the FUN to life aboard one of our fantastic vessels as a Trainee Supervisor - Pools and Decks. This role will see you working on the front line overseeing our Aquatic Attendant and Open Deck Team to ensure the safety of our guests and compliance with cleanliness and maintenance standards in the pools, water park, and all open deck areas. The vacation experience we promise our guests will start with you! 


Position Duties and responsibilities:


  • Completing special tasks as set by the onboard Housekeeping management and reporting problems while performing these tasks. 
  • Supervision of Housekeeping operations on open deck areas (verandas, external swimming pools, whirlpool areas, etc.) and supervision of team members working on the open decks
  • Training and development of team members in your area
  • Ensure a safe operation on the open decks and maintain the cleanliness of housekeeping cleaning equipment and lockers located in the open deck areas
  • Ensure that team members comply with the garbage management program, with particular emphasis on garbage separation
  • Report all maintenance issues to Assistant Housekeeping Managers
  • Follow USPH procedures as directed in The Vessel Sanitation Manual
  • Ensure that chlorine, bromide, and PH levels in the pools and whirlpools are maintained according to the USPH requirements. Maintain the pool logs.
  • Ensure that “Port Operation Restrictions” are followed during the cleaning of the open decks
  • Ensure that swimming pools and water slide operations are supervised and monitored according to CCL policies
  • Ensure that swimming pools, towel counters, whirlpools, and water slides are open and closed in a timely manner
  • Supervision and control of the beach towel operation on the open decks
  • Ensure that all chemicals used on the open decks are properly labeled and stored
  • Ensure that deck chairs are properly stored and secured when not in use
  • Ensure that channels are being cleaned on a daily basis
  • Ensure that all stainless steel, brass, and glass areas are free of salt and rust
  • Advise Assistant Housekeeping Manager immediately of any safety concerns involving guests and team members
  • Adhere to all Carnival Service Values at all times
  • Extend appropriate greetings to all guests and crew at every opportunity
  • Apply hospitality standards at all times in guest and crew areas 
  • Follow all safety regulations (boat drills, safe operation of RWF, etc.) during the course of duty
  • Follow all environmental, USPH, and HESS - MS procedures as applicable for the position
  • Follow up Time and Attendance policy


Position Minimum Requirements:

  • High standard of English communication both verbal and written.
  • Working knowledge of computer applications & office software (Outlook, Word, Excel & Power Point)
  • Minimum of 1 years’ experience working in the Housekeeping Industry in a hotel, resort, water park of leisure center and understand the general Standard Operating Procedures of this department and ability to organize and manage a small team of up to 20 persons. 
  • At least 21 years old.


JOB REQUIREMENTS
Experience Level

You should have at least 1-2 years of experience in a similar role.

Conversational English

Fluency in spoken English to connect with guests is required.

Guest Facing Experience

Customer service experience gained in a similar role is required.

Physically Fit

You must pass a Seafarers Medical Fitness Examination.

“Can-Do” Attitude

You focus on continuous improvement and collaboration.


BENEFITS OF WORKING ONBOARD
FREE GYM ACCESS AND CREW WELFARE PROGRAM
FLIGHT TO AND FROM THE SHIP ARE PROVIDED
GET PAID TO TRAVEL THE WORLD
BUILD UP INTERNATIONAL CONNECTIONS

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